Privacy Policies

Prime Therapeutics takes great care to ensure the privacy of all personal and client-specific information. Our corporate policies and procedures require all employees and contractors to strictly comply with measures designed to maintain the privacy and security of our customers.

Personal and General Information
Prime Therapeutics protects all patient data through rigorous security measures. We do not disclose or sell any information, including e-mail addresses, obtained through the site to third parties. Any information provided through the Internet is used solely for its intended purpose. If you send us an e-mail communication, the communication may be shared with the appropriate staff who can best respond to your inquiry or request.

Prime Therapeutics complies with all federal and state laws and regulations, including HIPAA and HITECH, related to the transmission and disclosure of protected health information. To view information on our Privacy Practices, please click on the link immediately below:

Prime Therapeutics - Notice of Privacy Practices

Cookies
Cookies are pieces of information stored by your web browser on behalf of a website and returned to the website on request. This site may use cookies for two purposes: to carry data about your current session at the site from one web page to the next, and to identify you to the site between visits. If you prefer not to receive cookies, you may turn them off in your browser, or may set your browser to ask you before accepting a new cookie. Some pages may not function properly if the cookies are turned off. Unless otherwise notified on this site, we will not store data, other than for these two purposes, in cookies. Cookies remain on your computer, and accordingly we neither store cookies on our computers nor forward them to any external parties. Unless otherwise notified on this site, we do not use cookies to track your movement among different websites and do not exchange cookies with other entities.

Usage Information
Prime routinely gathers data on website usage, such as how many people visit the site, the sections they visit, what time they visit, how long they stay, etc. Please know that site visitor data is collected on an aggregate, anonymous basis. That means no personal information is associated with this data.

External Links
The Prime Therapeutics website may contain links to other websites. Prime Therapeutics is not responsible for the privacy practices or the content used by these websites.

Data Protection
Prime works to protect this site. Please be aware, however, that unauthorized third parties may possibly obtain illegal access to this site. Please use your own best judgment sending information via the Internet. If you have personal or confidential information to relay to our company, call the appropriate member service phone number, found in our Contact Us section.

Prime may change or update this Disclaimer statement from time to time without notice. This Disclaimer statement is not intended to and does not create any contractual or other legal rights in or on behalf of any party.


Blue Cross Medicare Advantage

This information is available for free in other languages. Please call our Customer Service number at 1-877-774-8592 (TTY/TDD users should call 711).

We are open between 8 a.m. and 8 p.m., local time, 7 days a week. If you are calling from February 15 through September 30, alternate technologies (for example, voicemail) will be used on the weekends and holidays.

Esta información está disponible en otros idiomas de forma gratuita. Comuníquese a nuestro número de Servicio al cliente al 1-877-774-8592 (los usuarios de TTY/TTD deben llamar al 711). Estamos a su disposión de 8:00 a.m. - 8:00 p.m., los siete días de la semana. Sí llama del 15 de febrero al 30 de septiembre, se utilizarán technologías alternas (por ejemplo, correo de voz) durante los fines de semana y días feriado.

Contact us at:
Blue Cross Medicare Advantage
P.O. Box 4555
Scranton, PA 18505

Plans available in Bernalillo, Cibola, Guadalupe, Los Alamos, Mora, Rio Arriba, San Miguel, Sandoval, Sante Fe, Socorro, Torrance, and Valencia counties.

Blue Cross Medicare Advantage and Blue Cross Medicare Advantage Dual Care plans are HMO, HMO-POS, PPO, and HMO Special Needs Plans provided by Health Care Service Corporation, a Mutual Legal Reserve Company (HCSC), an independent licensee of the Blue Cross and Blue Shield Association. HCSC is Medicare Advantage organization with a Medicare contract and a contract with the New Mexico Medicaid program. Enrollment in HCSC's plans depends on contract renewal.


Blue Cross MedicareRx

This information is available for free in other languages. Please call our Customer Service number at 1-888-285-2249 (TTY/TDD users should call 711).

We are open between 8 a.m. and 8 p.m., local time, 7 days a week. If you are calling from February 15 through September 30, alternate technologies (for example, voicemail) will be used on the weekends and holidays.

Esta información está disponible en otros idiomas de forma gratuita. Comuníquese a nuestro número de Servicio al cliente al 1-888-285-2249 (los usuarios de TTY/TTD deben llamar al 711). Nuestro horario es de 8:00 a.m. a 8:00 p.m., hora local, los 7 días de la semana. Sí llama del 15 de febrero al 30 de septiembre, durante los fines de semana y feriados, se usarán technologías alternas (por ejemplo, correo de voz).

Contact us at:
Blue Cross MedicareRx
P.O. Box 3897
Scranton, PA 18505-0897

MyPrime is a pharmacy benefit website owned and operated by Prime Therapeutics LLC, an independent company providing pharmacy benefit management services.

SM Service Mark of the Blue Cross and Blue Shield Association, an Association of Independent Blue Cross and Blue Shield Plans

® Registered Service Marks of the Blue Cross and Blue Shield Association, an Association of Independent Blue Cross and Blue Shield Plans

Blue Cross MedicareRx is a prescription drug plan provided by HCSC Insurance Services Company (HISC), an independent licensee of the Blue Cross and Blue Shield Association. A Medicare-approved Part D sponsor. Enrollment in HISC's plan depends on contract renewal.

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© Prime Therapeutics LLC | This website was last updated January 01, 2014

Last updated 12312013
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